Returns & Refunds
Your satisfaction is our priority at EliteInkz
At EliteInkz, we strive to ensure a smooth shopping experience. Please review our Returns, Refunds, Cancellations & Replacement Policy carefully to understand your rights and our processes.
Return & Replacement Process
Step 1: Raise a return/replacement request within 7 days of delivery.
Step 2: Allow 2 working days for review.
Step 3: Courier partner will pick up the product.
Step 4: Replacement or refund will be initiated after verification.
Eligible Return Conditions
- Wrong product delivered
- Damaged or defective product
- Expired product delivered
- Incomplete order received
Non-Returnable Conditions
- Opened or used products
- Missing original packaging
- Return request after 7 days
- Damage reported after 2 days
Return Processing Timeline
- Pickup arranged within 5–7 business days
- Quality check performed at warehouse
- Replacement delivered within 7–8 business days
Order Cancellation
Orders can be canceled anytime before dispatch.
Refund Process
- Prepaid orders: Refund within 3–5 working days
- COD orders: Refund via bank transfer
Partial Returns
You can return eligible products individually within 7 days.
Need Help?
Company Name: EliteInkz
Email: support@eliteinkz.in
Website: https://eliteinkz.in
Eliteinkz
We believe corporate stationery is more than paper and ink. It represents your brand identity, professionalism, and attention to detail.
support@eliteinkz.com